Get honest, upfront pricing with absolutely no pressure. We provide on-site inspections, written quotes with fully itemised breakdowns, no hidden fees, and no call-out charges for quoting anywhere across the entire Illawarra region.
Yes, absolutely. Palmers Roofing provides completely free, no-obligation quotes for all roofing work across the Illawarra region. There is no call-out fee, no inspection charge, and no hidden costs associated with the quoting process. We visit your property, inspect your roof, take measurements, and deliver a written itemised quote — all at zero cost to you. If you decide not to proceed, you owe us nothing. We believe that earning your business starts with demonstrating our professionalism and transparency before any money changes hands.
The on-site inspection typically takes between 30 and 60 minutes depending on the size and complexity of your roof. During this visit, we assess the condition of your roof, take detailed measurements, photograph any areas of concern, and discuss your requirements and preferences. Following the inspection, we prepare a written itemised quote which is delivered to you within 24 to 48 hours, usually by email. For straightforward repairs, we can often provide a verbal estimate on the spot with the written quote to follow.
All Palmers Roofing quotes are valid for 30 days from the date of issue. This gives you ample time to consider the quote, compare with other providers, consult with family, or arrange financing. If your quote expires and you still wish to proceed, contact us and we will reconfirm the pricing. In most cases, the price remains the same unless there has been a significant change in material costs from our suppliers. We will always communicate any price adjustments transparently before proceeding.
Yes, we offer quoting appointments on Saturdays by arrangement to accommodate homeowners who cannot be available during business hours. We understand that many Illawarra residents work Monday to Friday and prefer weekend appointments. Saturday quoting is available across all our service areas including Wollongong, Shellharbour, Albion Park, and Kiama. Simply mention your preference for a weekend appointment when you call or submit your enquiry online, and we will schedule accordingly.
We can provide a general price range over the phone based on your description of the issue, but we always recommend an on-site inspection for an accurate quote. Roofing work involves variables that are difficult to assess remotely — the pitch of your roof, accessibility, the extent of hidden damage, the specific materials required, and safety equipment needed. An on-site visit ensures our quote is precise and there are no surprises once work begins. The inspection is free, so there is no disadvantage to having us visit.
If your requirements change after receiving a quote, simply contact us and we will revise the quote to reflect the updated scope of work. This is common — homeowners often decide to add gutter replacement to a re-roofing job, or reduce the scope to fit a budget. We issue a revised written quote with the adjusted pricing clearly showing what has changed. There is no charge for requoting, and we are happy to work with you to find the right balance between your roofing needs and your budget.